Position Description: Full Time Sales and Delivery Agent w/ Class B CDL (air brakes endorsement necessary) and current medical card required/
Location: Anchorage, AK Reports to: Zone Manager (John Blanquart)
Job Purpose Statement:
The Delivery Agents’ primary function is delivery and distribution of ice cream products on an assigned route within prescribed timelines. Deliver and unload palletized orders; pickup and deliver credit inventory and a variety of other materials and related paperwork from distribution center. Delivery Agents maintain customer expectations regarding delivery and receiving instructions, and back room storage. The Delivery Agent communicates with Salesperson and/or Area Manager to coordinate retrieval of spoils/credits from stores that are not on scheduled route. Maintaining records for company and State D.O.T.
BASIC Qualifications:
Be at least 21 years of age for DOT covered positions OR have a minimum of 3 years professional driving experience with a Class 'B' CDL.
High School Diploma / GED equivalent
Valid Class “B” CDL w/current medical card required.
2 years or more Class ‘B’ driving experience in a business environment preferred
Successful completion of post offer background checks, drug screen, physical and motor vehicle report
Ability to work early morning/late night hours
Willing to work over 40 hours when required
Ability to work regularly in cold environment (-30 F)
Ability for frequent standing, bending, kneeling, and lifting required (up to 50 lbs)
Ability to push and/or pull up to 2000 lbs. using pallet jack
Grocery/Retail experience preferred
Ability to work safely
Read, write and speak English
Responsibilities Include But Not Limited To:
Prepare truck for operation by inspecting general condition-validating adherence to DOT standards.
Delivers items by identifying destinations; follows established route; operating the truck; unloading the items; merchandising; maintaining schedule.
Serves customer by understanding and resolving or forwarding complaints; adjusting orders.
Maintains safe operation and clean appearance by complying with organization operational policies, procedures and standards, as well as state and local driving rules and regulations.
Maintains delivery, truck and driving records by obtaining receipt acknowledgements; record tracking information; completing driver logs and truck performance forms.
Updates job knowledge by participating in training opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different.
Requests; exploring opportunities to add value to job accomplishments.
Continuously reinforce the “Grooves” philosophy within a profit center.
Ability to work 2nd shift and weekends.
Behavioral Attributes:
Initiative: Self-starter, gets involved quickly, takes on difficult tasks with enthusiasm. Takes action to achieve goals beyond what is required.
Energy: Maintains high activity / productivity level. Operates with vigor, effectiveness and determination over extended periods of time.
Stress Tolerance: Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity.)
Detail: Strives to understand the details. Balances analysis and action appropriately.
Communication: Presents ideas effectively, actively listens, and works across functional boundaries with the ability to effectively communicate with customers, co-workers and store personnel.
Team Work: Can work in group or alone; oriented towards the good of the whole.
Manage Job professionally: and with a high level of organization.
Able to work in the Grooves culture and the “I” can make a Difference philosophy.
This description should not be construed to contain every function, responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other related functions assigned.
EOE/M/F/D/V Dreyer’s Grand Ice Cream is an equal opportunity employer and is looking for Diversity in candidates in employment.
