How to Answer the Common Interview Questions

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I really don't like job interviews. They can be exciting, nerve-wracking and excruciatingly awkward. When I first started out in the workforce, I can remember showing up for an interview early, with a positive attitude, confident that my skills and winning personality would get me hired. When the hiring manager began asking me questions, I froze, trying to think of what to say. Instead of being prepared, I ended up stammering and saying the first thing that came to mind - which was often the wrong thing. Afterward, on the way home, I thought about all the things I should have said.

For me, the most difficult questions are the behavioral questions like, "Tell me about a time when you faced a challenge at work and how you overcame it." With this question, it's important to select an example that's easy to understand and one that shows you at your best. Since it's tough to come up with something on the spot, preparing you answer in advance makes the process easier.

If you struggle with these questions, there is a creative way to answer them.

Question: Tell me about a time you've overcome a challenge.

How to answer it: With this question, it's better to not talk about work at all. Since you probably don't want to mention how challenging parts of your job are, you can skirt the issue by talking about a hobby or other task. For example, if I were asked this, I could say "Well, I really enjoy working with yarn. I love to knit and crochet. Last year, I came across a pattern that I really wanted to make, but when I read through it I realized that I didn't have the skills to make it work. It was a challenge, but I did some research and found out exactly where I was stuck. Then, I asked some more advanced knitters for guidance. It took a long time, but eventually I was able to create something wonderful."

Although this answer doesn't relate to the job specifically, it does show the process I used to deal with the challenge. In order to create your best answer, you first have to understand the point of the question. In this case, the employer wants to find out how I handle situations where the answer isn't readily apparent. In my example, I clearly defined the problem I faced. Then, I mentioned all of the steps I used to overcome it. From my answer, the employer would know that I try to identify the problem, research possible solutions and, when that fails, ask for help.

When answering any of these behavioral types of questions, the key is to stick with an example that is short and sweet. In the workplace, things aren't always so cut and dry. Often, the first example that comes to mind will be too complicated and involved to be able to explain in just a minute or two. Instead, think about what you want the employer to learn about you and come up with an example that illustrates it.

Behavioral questions can be tough, but with some thought and preparation before hand, they can be an excellent way to show an employer that you are the right person for the job.

Are these questions tough for you? How do you deal with them? Please share your thoughts in the comments.

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  • Cynthia D.
    Cynthia D.

    This is a very good example and I appreciate the insight.

  • Melissa Kennedy
    Melissa Kennedy
    Wow, this is really a great discussion. Lois - You know, I hadn't really though about it from that perspective. Since so many people feel strongly that you have to give a work example, then do what makes you feel comfortable. If you have a work example handy and want to share it, just make sure that it clearly demonstrates the points you want to make. However, if you are confused and don't have a story to share, then use a different one. The main point is to identify which skills you want to demonstrate and use a story that reflects them best.
  • GLENN D
    GLENN D
    Yes, I believe that you can and must prepare for an interview, but you don't want to come across as stilted or wooden, since every hiring manager (as I've been told) is looking for someone they minimally identify - if not actually feel warmly towards.  would you be friends or offer friendship to a parrot or puppet.  I agree that you must have a means to an end or plan, but build in flexibility and let your personality shine.  Remember also STAR, for interviewing; If asked a behavior or what or how ' i.e.brain teaser's challenging question.Remember look to the stars. Situation- Task or trouble, Analysis-Steps in resolving, Review- how your counter measures or regime made a bad situation better or has applicability in the real world.  (Job target or environment).Also remember the "Law of Diminishing Returns", when you reached a few feet short of saturation, move on.
  • Lois S
    Lois S
    I interview candidates for my office and we do expect people to use a work example with this question.  If they do answer with a non-work example, we ask them for a work example. We want to see that they are used to engaging in difficult work and have strategies and the temperament to manage new, challenging and difficult tasks without excessive assistance from a supervisor.
  • Linda C
    Linda C
    Interview coaching.....it helps to know that no one likes answering those stupid questions.
  • Bruce A
    Bruce A
    excellent info I have an interview tomorrow am and will do the research and be prepared. thanks.
  • Sandra B
    Sandra B
    I liked these comments, but, I think it is more helpful to give something more related to work.
  • Arnel A.
    Arnel A.
    I relate myself to this story, I should say my adrenaline rush was active on that time. I just answer the employer directly, but    afterwards, I realize that my answer wasn't that accurate. My curiosity was really at the highest peak. I still hoping that they will hire me.
  • Melissa Kennedy
    Melissa Kennedy
    @Allan - If you're looking for career advice - you've come to the right place. We have tons of articles that can help you with whatever it is you're struggling with. Good luck with your search!@Barbara - Since the employers is only trying to find out how you handle challenges, there's no reason to give them more information or maybe even say something that makes them think you're a bad employee. Also, there are a lot of people who don't have previous job experience.@nicole - Every interviewer is listening for different things. As an applicant, you can't know in advance. Instead of worrying about that, focus on what you want the employer to know about you and craft your answer.
  • Allan C
    Allan C
    Well,Im new at this,but here goes  Im changing career jobs with a different company,Ive been in grocery for 20 yrs,been unemployed for ten,now im going into retail again.and I want this job with Costco so bad (its not funny), So now Im doing research on being prepared for this bigger company,I want to pass this interview in four days . Can you give me pointers."please, I cant afford to pay for professionals with this matter, can you help me .Thank you for your time. Allan C
  • Barbara Weaver
    Barbara Weaver
    I disagree on the hobby response.  Its a job interview so why would you not give a job related experience in answering it.  
  •  Nicole C
    Nicole C
    I'm not so sure I agree. As an interviewer in the past, I may think that the person was perhaps a little distracted or didn't understand the question. I expect the person's answers to be job related. However, I do like the suggestion to consider what it is you want the employer to know about me by my answer is an excellent way to be specific. For example, I would want the interviewer to know how I respond to difficult people or how I followed company policy  or even how I went above and beyond to ensure the problem was handled properly, timely and exceeded expectations.
  • Becky R
    Becky R
    I never thought about answering this question with something unrelated to a job experience. This definitely gives me lots of ideas that I hadn't thought of before. Thank you!

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